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Privacy Policy

Last Updated: November 2025

ModelVerseAI (“we”, “us”, “our”)
Website: modelverseai.com

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ModelVerseAI is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains the types of data we collect, how we use it, and your rights under applicable laws, including the UK GDPR and international privacy regulations.

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By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect personal information when you:

1.1. Provide Information Directly

  • Your name

  • Email address

  • Phone number

  • Country

  • Social media handles (optional)

  • Uploaded photos or images (for portfolio creation)

  • Payment details (processed securely by third-party providers)

  • Any information submitted through forms, support requests, or messages

1.2. Automatically Collected Data

When you browse our website:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on pages

  • Cookies and tracking technologies (see Section 10)

1.3. Data from Third Parties

We may receive anonymous analytics or technical data from:

  • Google Analytics

  • Social media platforms (Instagram, X/Twitter, Pinterest)

  • Payment processors (Stripe, Wix Payments)

We do not buy or sell personal data.

2. How We Use Your Information

We use your data for the following purposes:

2.1. Service Delivery

  • Creating AI portfolios from your uploaded images

  • Managing orders, billing, and communication

  • Providing customer support

2.2. Site Functionality

  • Improving performance and user experience

  • Monitoring technical issues and security

2.3. Marketing (Optional)

  • Sending updates, promotions, or newsletters (only if you subscribe)

  • Showcasing your AI-generated images on our website only if you provide explicit optional consent

2.4. Legal Obligations

  • Fraud prevention

  • Compliance with regulations

  • Responding to legal requests

3. How Your Photos Are Used

Because we process images to create AI portfolios, here is how we handle visual data:

  • Your photos are used only for generating your AI portfolio

  • They are stored securely and deleted upon request

  • We never share or publish your images without your explicit written consent

  • You may withdraw consent at any time

  • Uploaded photos must belong to you or you must have rights to use them

For models under 18, parental/guardian consent is required.

4. Legal Basis for Processing (UK GDPR)

We process personal information on the following legal bases:

  • Contractual necessity: To deliver portfolio services

  • Legitimate interest: Website analytics and service improvement

  • Consent: Marketing emails, showcasing images

  • Legal obligation: Record-keeping and compliance

5. Who We Share Your Information With

We may share limited necessary data with trusted third parties:

  • Website hosting providers (Wix)

  • Payment processors (Stripe, Wix Payments)

  • Email providers

  • Analytics tools (Google Analytics)

We do not sell or rent your data to anyone.

6. International Transfers

Because we work globally, your data may be processed outside your home country.
We ensure adequate safeguards such as:

  • Standard Contractual Clauses (SCCs)

  • Secure, GDPR-compliant third-party services

  • Encrypted storage

7. Data Retention

We keep your data only as long as necessary for:

  • Providing services

  • Legal or accounting obligations

  • Security purposes

Uploaded photos:

  • Retained for up to 6 months unless you request deletion sooner

  • Deleted immediately upon your request

8. Your Rights

Under UK GDPR and other privacy laws, you have the right to:

  • Access your data

  • Request corrections

  • Request deletion (right to be forgotten)

  • Restrict processing

  • Object to processing

  • Withdraw consent at any time

  • Request copies of your data

  • File a complaint with your local authority

To exercise these rights, email us at:
privacy@modelverseai.com (you can update this to your real email)

9. Security Measures

We use industry-standard measures to protect your data, including:

  • HTTPS encryption

  • Secure servers

  • Restricted access

  • Encrypted file storage

  • Two-factor authentication where applicable

No method is 100% secure, but we take all reasonable precautions.

10. Cookies and Tracking Technologies

We use cookies to:

  • Run the site smoothly

  • Understand how visitors use the site

  • Provide personalised experiences

Users can manage or block cookies through their browser settings.

11. Children’s Privacy

Our services are not intended for minors under 16 without parental consent.
If we discover that a child submitted data without permission, we will delete it immediately.

12. Third-Party Links

Our site may include links to external websites.
We are not responsible for their content, privacy policies, or practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.

14. Contact Us

If you have questions or requests, contact us:

privacy@modelverseai.com
modelverseai.com

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